Tracking Subscription Conversions with Bold
This guide will explain how affiliate link tracking in third-party checkouts like Bold works, and how to set up your tracking.
Grin only records conversions based on the initial order. Orders for subsequent scheduled purchases as part of the subscription will currently not be sent over to Grin regardless of which subscription plugin you are using.
Note: If you have not yet set up your standard affiliate tracking for your site's primary checkout path, you'll want to complete those steps first.
Generate Third Party Checkout Scripts
1. Click Brands, within the navigation, and click the Affiliate Links icon.
2. In "Step 1. Link Details", enter the Link Name and add an Attribution Window.
3. In Step 1: Link Details, switch the toggle to Yes under Do you use a third-party app for checkout?
Caution: The Tracking Domains field will attempt to look up your store's URL from your eCommerce account connection when the link is created. Please reach out to GRIN Support if you need any assistance determining your tracking domain!
Add Checkout Script to Bold
1. Click Copy Script below the script box to copy the finished script.
2. Go to your Shopify Admin page.
3. Click Apps and then select Bold Subscriptions V1.
4. Click Integrations, then click View All Integrations.
5. Click Advanced Tracking Scripts.
6. Select Enable Custom Tracking Scripts for Successful Purchases.
7. Paste your script at the bottom of the box. Make sure it comes after any other </script> tags if any are present.
8. Click Save.
Frequently Asked Questions
Why is an additional script needed to track Bold subscription conversions?
Subscription purchases go through a separate checkout, and a separate thank-you page, compared to normal one-time purchases. Following the steps above adds our tracking to Recharge's own thank you page so that we are notified when a customer has successfully completed their purchase.
I use Bold V2, do I use the same setup method?
If you use Bold Subscriptions V2, please refer to Bold's documentation for installation guidance.