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Creating Discount Codes with Salesforce Commerce Cloud

Updated by Dan

Overview

Once you connect with Salesforce Commerce Cloud (SFCC), GRIN lets you generate discount code groups and assign them to your creators, who can then share their discount codes so their audiences can use the codes when purchasing your products.

Since your Salesforce Commerce Cloud store is also integrated into GRIN, you can track a discount code's revenue and attribute it to the associated creator.

Note: For SFCC stores, you must create a Coupon in Salesforce to take the place of a discount code in GRIN. All of the payout and restrictions settings will be managed on SFCC rather than GRIN.

What You'll Need

  • A Brand integrated with Salesforce Commerce Cloud. Learn more with Creating your Brand.

  • An existing coupon in Salesforce Commerce Cloud to assign to your GRIN Brand.

How to Do It

1. Navigate to Brands > Discounts.

2. Click New Group.

3. In Step 1: Group Options, complete the Group Name, Code Assignment method, and Code Pattern fields.

Note: Do not create identical code patterns for different discount code groups.

4. Navigate to Step 2: Coupon Options and select Browse on the Coupon field to find your SFCC coupon to assign to this discount code group.

5. Select the SFCC coupon you would like to assign to this discount code group.

6. Close the window. Your coupon should now display in a list as an enabled coupon for the discount code group.

7. If you desire, select SFCC sites for Site replication.

8. Navigate to Step 3: Affiliate Settings to choose a Payout Type and specify the Payout Value that creators will receive when the discount code is used.

Note: While this Payout Type will be the default payout for all creators assigned the code, you can also update a creator's individual payout type and amount for your discount code from their Creator Profile. For more information, check out our help article Creator Contact Profile Overview.

9. Click Save.

Conclusion

Your discount code group has been created. Now, you're ready to generate and assign this code group to your creators. Once customers start using your creators' codes, you'll be able to track conversions and activity for those codes within GRIN.